The College of Criminal Justice Education has been granted the ISO 9001:2015 Quality Management System Certification by the URSP Certification Services.
ISO is an independent, non-governmental international organization which ensures that products and services are safe, reliable and of good quality.
ISO creates documents that provide requirements, specifications, guidelines or characteristics that can be used consistently to ensure that materials, products, processes and services are fit for their purpose.
International Standards make things work, covering almost every industry, from technology, to food safety, to agriculture, health care, and in the case of KSU, education.
The University’s decision to follow the ISO standards ensures the institution’s promise to provide quality service to its clients. Internal compliance indicates that the institution’s workforce is trained and encouraged to follow the quality standards set out by ISO.
The quest started with KSU front line service providers and internal auditors training under the Development Academy of the Philippines for ISO certification from May to December 2018.
In the initial stage, the action in preparation of its ISO certification started with the internal audits handled by KSU personnel who are the members of the Internal Quality Audit Teams findings were assessed, evaluated, and action plan implemented.
It was that step that enabled the CCJE to commit to the organization of processes, improvement of the efficiency of processes, and continually improve as a college and its processes.
On November 16, 2018 some observations and minor non-conformances were found to which the college responded by complying in the implementation of required processes to answer the non-performances.
The auditors from USRP deemed it acceptable and by December 29, 2018, they informed that the College of Criminal Justice Education has passed the audit making it as the first college under Kalinga State University to be awarded as ISO 9001:2015 Certified .
On the same day, the registration certificate was awarded by the AJA representative to Dr. Eduardo Bagtang, University President. Also present during the awarding are Dr. Amado Imper ,Vice President for Administration and Finance; Dr. Joy Doctor, Vice President for Academic and Students’ Development; Dr. Mario A. Garcia, CCJE Dean and other university officials.
The ISO 9001:2015 certification covers the conduct of Admission, Registration, Instruction (Curriculum Development and Delivery of Instructions) and Confernment of Degree for the College of Criminal Justice Education.
In his speech, President Bagtang encouraged the KSU officials and personnel to work together to sustain and improve the performance of the College and the University as a whole. He urged everyone to provide all stakeholders with high quality service based on international standards.
He said, “I urge everyone to be guided and inspired by the ISO certification. The real work begins now as we continue to implement and improve our system.” The ISO certificate is a testament that the CCJE has complied with international standards.